Customer Comments
Enter Your Email to Receive
Specials & New Product Info!

Here's what our customers have to say!

May 13, 2012

The shopping experience was fantastic.  I was able to easily order what I wanted and received it on my doorstep very shortly afterwards.  I will certainly do business with you again!
Thanks

June

April 18, 2012

 


Loved it...thepresentation upon arrival was lovely....

Cheryl

March 20, 2012

I am very satisfied with my purchase and it arrived in perfect condition and on time. I will definitely do business with your company again. Thank you.

Terry

March 16, 2012

Thank you so much!  I look forward to shopping many more times with you as well as sharing your website with my friends.

Have a great weekend.

 Ozie

February 22, 2012

The service was great and I would purchase from you again. 

Annette

February 22, 2012

Subject: My package looked as pretty as my gift!

Thank you so much for the luxurious Pandora gift boxes holding my charms!  What a fine presentation for my family's birthday gifts they make.  I will be so proud to present these charms all nestled and beribboned inside.  I got such a kick from the multiple colored ribbons, I plan to purchase more and some little bags so I can use your idea.

MarySusan

February 22, 2012

Hello!
           I want to commend you on your swift service and great packaging.
My Pandora items are
wonderful--exactly as I expected.  I will certainly contact you again with
my jewelry wishes.
Thank you,
Meredith

February 22, 2012

Carol,

           My wife Carol was pleased with the purchase and it arrived in time forValentine’s Day even though I was a little late in ordering.  Thankyou for the service.

Ron

February 21, 2012 

February 18, 2012

Thanks for asking.  I love everything I ordered.

Look forward to using my new purchases on a cruise.

I will check your site again.  Thanks for your service.

Suzanne

February 16, 2012

My daughter loved her apple Pandora Charm for Valentine's Day. She is majoring in Elementary Education so it was very appropriate. I appreciate your good customer service and speedy delivery. Thanks!

Lori

February 16, 2012

Dear Carol,   My husband foundyour on-line store a couple of years ago.  He bought a Judith Jack Heartnecklace.  It was a bit small so he ordered an extender, then we started aPandora Bracelet,  we started to buy the charms.  We love andappreciate the free shipping, and you package your things so pretty......andyou send the latest Pandora Booklets..... you make it so easy to shop.....andit's fast....I love to look at your on-line, but the booklets are always by mybedside..."DREAM PANDORA".

Miriam

December 30, 2011

Always great service  Thanks!
Daniel

December 28, 2011

Shopping experience was very good, will be hearing from me again.
Timmothy

December 27, 2011

Thank you.  My daughter loved the clips and shopping on-line was very easy!! 
Kerry

December 27, 2011

Carol...I was waiting to respond until after my daughter opened her gift!!  she loved it and brought it to subsequent Christmas celebrations just to show them off.  Your sales staff in the store was wonderful when we were there on Columbus weekend and if continued to the receipt of this package!!
 
Thank you!! Hope your holidays were Merry!!
Mary
 
December 26, 2011
Thank you for my order, and the ornament. Everything was great both my mom and aunt have ordered from you and they recommended I I use you. 
Audra
 
 December 26, 2011

 I am so glad I discovered your website.  You offer excellent quality products and super competitive pricing.  I will be shopping your site more in the future.
Jeanice
 
December 26, 2011
Thank you so much for your fast delivery and for the wonderful items.  The gloves were much nicer than I expected and I plan on ordering a couple more pairs.  The pandora charms were great also.
 
Sincerely,
Stephanie

December 26, 2011
You have been great!  I made a mistake when ordering my wife’s charms and within 5min of my call it was corrected.  Thanks so much.
Brian

December 26, 2011

Dear Carol,

We loved the product, the fast shipping and the packaging. We will definitely order again in the future.

Happy Holidays!

Bill

December 24, 2011

Great experience, couldn't have been any better.
Thanks 

Denis

December 21, 2011

Great customer service is a rarity these days!! You are the best. An item was accidentally omitted from my order. I received a personal phone call from a real person. That just doesn't happen these days. Thanks and don't change.

Karen

December 20, 2011

My experience of ordering, calling for suggestions and using your site have all been helpful.  The true test is when I give them to my wife on Christmas Day.  I hope that she likes.  Have a Merry Christmas. 

Jack

December 20, 2011

Very happy with your service
Thank you
Mike

December 20, 2011

Finding what I wanted was quick and easy.

December 20, 2011

So extremely satisfied with my shopping experience at your store. you are my new pandora place to go. So glad I Googled you.

Carole

December 20, 2011

Thank you for the quick service and going the extra distance. I was not expecting the item to be packages in a gift box! That is a great help for those of use that are gift wrap challenged!

 

Thank you,

Jamie

December 19, 2011

I received the order, and everything looks good!  

December, 17 2011

Hi Carol,
 
I received the package today.  Super fast!  Thank you so much for the beautiful gift boxes and bows!  I can't wait until my wife and daughter open them on Christmas.  I really appreciate the great service and quick delivery.
 
Happy Holidays,
Fred

December 17, 2011

Hi Carol, This was my second purchase from you and I am very happy.  Easy to order and fast delivery. Thanks so much!! 

Karen

December 17, 2011

Greetings!

Thank you so much! You have been the next best thing to Santa.

Our annual vacation in Door Cty since 1992 has found us another plus, Wilkins & Olander.

Lisa

December 16, 2011

 also have to tell you that your company really came through for me..

I went to the Pandora Store to buy this item and they told me it was retired last year!  I asked them why it was still on the web site.. (could not answer)

Anyway, I got home and googled it and that's how I found your company.

 I just read your "About Us" section on your web site..

It's a great story and you have definitely earned a new customer.

So Thank you!
Paul

December 15, 2011

What the heck!? Your service is way too amazing, and ordering here is far easier and pleasurable than it ought to be.  Seriously, I've had ridiculously awesome shipping turnarounds on every order.  Customer for life.

Jared

December 14, 2011

I love shopping at Wilkins and Olander.

Karen

December 7, 2011

Great job and the purchase came so quickly! Thanks.

Margaret

December 6, 2011

You do a wonderful job!  I love the shirts that I ordered and they were wrapped beautifully.  Thanks so much! Sheila

December 5, 2011

Hi Carol,Thank you for the follow up. My shopping experience with Wilkins and Olander was absolutely the best online shopping transaction I have ever experienced. Best. Ever.Your advice on assembly of the Pandora bracelet, the packaging, printed assembly instructions and presentation of my order far exceeded my expectations. 

Thank you and Best Regards,

John

December 3, 2011

Hello...

December 1, 2011

Dear Carol
Received gift wrapped package on 12/01/11 in good shape........
cant wait to give to Judi, Saturday night
will let you know her reaction.................Jim

November 30, 2011


hello carol,

I am very satisfied with the bracelets,and especially your customer service. As a matter of fact, I have already recommeded your webstore to a number of my co workers and friends.

Thank you an and happy holidays to you,

Lorraine

November 30, 2011

Love, love your store and my online order was perfect!  Had Iknown it was going to be nicely wrapped in your tissue/stamp, I would have requested you do the 3 scarves separately as I gave them as gifts:)    

 Thank you for asking.

Sue

November 28, 2011

Dear Carol.........

Thank you so much for the lovely way the package arrived this morning.    I will be visiting your website at the end of December, I have a friend who is having a baby in January and your store looks so inviting!!  Although I live in PA, I see a shopping trip with my girlfriend to your store in Wisconsin!!! Again thank you for being so prompt with my order and I will definitely recommend your website to my friends!!!

 Sincerely,

Victoria

November 23, 2011

Yes, quite pleased! Happy to have found your store's website, and willshop again for Christmas soon!

Alicia

October 7, 2011

Carol,

I love your store and I was amazed at how easy and FAST it was to order online.  I may have to return one pair, but other than that loved the switch sandals and will bookmark your website and will surely be ordering from you again.

THANKS,

Deb

October 3, 2011

Hi,

September 30, 2011

Carol, I had a great experience shopping at Wilkins and Olander, both in your store and on line.  I was in Sturgeon Bay the last weekend of August and wanted to purchase a Pandora bracelet.  Knowing virtually nothing about them, your sales assistance was extremely friendly in helping me with my purchases.  She took her time explaining the differences in the clasps, and not once did I feel I was being pressured to purchase; not someting that happens in a lot of stores!
 
 
Of course, after I returned to Indiana, I realized that I needed to purchase another bracelet and some charms.  I did not encounter any problems with your on-line store.  Know that I will continue to make purchases from Wilkins and Olander.  Wilkins and Olander does things "right".
 
Kay

September 30, 2011

I was very pleased with my order and the promptness in which I received it!
Kimberly

September 25, 2011

You folks are great! I found items I wanted at a price I could afford, and you shipped them in a timely manner. They arrived safely and undamaged---couldn't ask for more. I have recommended you as a source for SwitchFlops, to my friends who also own them.

Margie

September 18, 2011

Hi carol - I had a wonderful experience w/your phone rep - wanted to add to my on-line order - she cancelled it, placed my new order
by phone and I qualified for the bracelette - and received my order right away - thanks again and I will certainly use Wilkins & Olander for my next purchase.
Elaine
 
Great experience, super fast shipping!  Will absoloutly shop your site again!
 
Thanks,
Catharine

August 2, 2011

I am very happy with my purchase of switchflop snaps!  They were received on time, in excellent condition and are very cute.  Thanks so much!
Vallori


July 31, 2o11

Everything in my order was perfect. I certainly will be shopping with you again as well as telling my friends about you. Thanks.
Jane

July 30, 2011

My experience was wonderful. In fact I will be placing another order within the next two weeks! I also referred you to my friend and she is also ordering from you now!
 

Carolyn

 

July 17, 2011

It was absolutely fantastic!! I will be shopping with you again for absolute certain!!

Carolynn

July 15, 2011

HI,
 
I was very pleased with both the shopping experience and also your web site. Items were easy to locate and quality as stated.
 
Thanks for the special gift item as well. Be assured, I will visit your site again.
 
Kinds regards,
Lea

July 9, 2011

I am very impressed with your company.  The shipping was a great experience and my order was here on time.  the packaging was very very nice and my merchandise was excellant.  I am looking forward to purchasing from this company again.

July 7, 2011

I was extremely happy with the customer service – especially the telephone call I received when I ordered 2 shoes in size 10 and one in size 9 – they were making sure I didn’t make a mistake!  I really thought that was above and beyond great service!  The shoes were on clearance, so they were not returnable and I sure did appreciate it!  I really did want the size 9 only because there wasn’t a size 10,  but the fact that I got a call was awesome!  Everything came as ordered and the shipping was fast!

Thanks for a great experience!

Laurie

June 22, 2011

Hi,
Thanks for your email.
I'd ordered a bracelet for my mom, Lois, and she loved it!  Thank you so much.  The hand written note which said Happy Birthday Mom was great (I'd expected it to be a typed one)!  The bow was great as well and she enjoyed opening it!
Great service!
 
Thanks again,
Debbie

June 12, 2011

 

 

June 11, 2011

Shopping experience...Again not one flaw. A pleasure.
Susan

June 9, 2011

Thank you so much for your service!  I have purchased on line from you several times and have always received A+ service, which is why I keep returning!
Thank you!
Deborah

June 8, 2011

Wilkins and Olander has been terrific—quick, free shipping; personalized service; no tax (!); and a great selection.

Kris

May 15, 2011

I am very satisfied with my purchase.  The charms look great!  I am looking for a few more to complete the bracklet and will absolutely consider ordering from you again

Deb

May 14, 2011

No problems! You guys are great!
John

May 12, 2011

Made for a great Mother’s day.  Since it appears that Pandora charms are not discounted, your free shipping sealed the deal for me.  My wife Judy (and her bracelet) has lots of Mother’s days, birthdays, anniversaries, Christmases, etc.  To paraphrase Arnold Schwarzenegger, “I’ll be baaaaaak.”

Joe

May 11, 2011

You guys are great! Fast shipped, loved that. Selection was to my satisfaction. Will be a return customer.
Susan

April 29, 2011

I found your selection and service to be excellent.  I told my wife she should definitely consider Wilkins and Olander for any future purchases.

 Regards,

Gary

 

 

Just finding out about your site recently, I have placed two orders and am quite satisfied. the shipping time is outstanding as well as the quality of the items, customer service, response to emails, etc. I will definitely be sharing your site with many others. My rating for everything with your company is Outstanding!! Just doesn't get any better with mail orders. Thank you very much and I will definitely be doing business with your company again. Wilkins and Olander is the best!

Mary

 

 

Thank You.
Fran

 

August 18, 2011

 

Thank yo so much for the prompt delivery of the item I ordered.  I couldn't believe how quickly it got here! Everything was in order and the fit perfect.  Thank you so much!
Betty

 

Great online service... I've ordered twice with no account, but have decided to open one. I'll be back. And thanks for  understanding, the other day, regarding free Pandora shipping. 'Twas a dizzy day of online accomplishment.... I'm sure the recipient of my phone call was baffled!
Merry and Happy to all at W and O! 
Nicki

 

 

Thank you very much for the quick turnaround, and the quality packaging!
I will definitely use your site again for future orders!
Deborah

 

Delivery was fast.
I will definitely order from Wilkins & Olander again!
 
Maureen

 

 

Thank you for the great fast shipping  and the presentation was so very nice..I was really impressed...looking forward to more shopping with your company.  Thanks again, 

Barbara

April 26, 2011

Great service!  My order arrived so quickly and was exactly right. And being able to purchase the items on sale made it even better  .Thanks.
Denise

April 20, 2011

I loved my purchases. I did return am item but for an exchange. I realized I bought 2 of almost the same color switch strap. I will order from yall again!!!!

Tammy

April 15, 2011

Customer Service, in my opinion, is almost nonexistent. In my part of the world it is... almost.
 
I have found ONE exception... YOUR SALES ASSOCIATES. By luck (and through Google), I discovered your company a few months ago. I have live in Savannah, GA. I have been placed several telephone orders with your associates over the past several weeks. All of them are super nice and friendly. They call me back in a reasonable timeframe to give me the amount due on my order(s). My items are shipped & received promptly! Just wish you had a location near Savannah! Until then, I shall keep placing phone orders with the extraordinarily friendly members of your sales team.
 
So many people are nasty and "in a rush" to do the bare minimum... not your folks!
 
Please take two minutes to relay THANKS to them for a job well done!
  
Kimberly

April 13,2011

Absolutely perfect!!
 
Thank you,

Danielle

April 8, 2011

Carol - Everything with my order was fine!  I appreciate the prompt fulfillment of my order.  Absolutely LOVE Switchflops!!!

Cindy

March 28,2011

Dear Carol,
 
I did get the purchase I made and was extremely surprised at how quickly it came.    Everything was perfect and hopefully we can do business in the future.
 
Thank you.
 
Joan

March 26, 2011

Hello Carol,Dear Carol,
 
It's always a pleasure shopping at Wilkins and Olander!  You have the quickest shipping and a very user friendly website experience.
 
Warm regards,
Kat

 
My shopping experiences with Wilkins and Olander have been nothing but EXCELLENT!!
 
Your site is very easy to use, always has what I need and my orders are shipped in no time.
I have absolutely no complaints and you can be certain that I will shop with you in the future.
 
Thanks for the great service!
 
Diane

March 22, 2011

 

March 10, 2011

Thank you so much, I was pleasantly  surprised
 with the Quality of your mdse. They look great on my bracelet. I will be buying more.   

Louise

March 4, 2011

I just want to say that I love the way you send your packages.  I think that
your customer service is outstanding!

Kathy

March 3, 2011

I have ordered from you several times.  I have always been pleased with your prompt service.  Thank you so much!

Judy

February 19, 2011

I was completely satisfied with the service.  The present was beautifully wrapped and was shipped very quickly!  I will definitely be ordering again.

Mo

February 17, 2011

Greetings,
Shopping from your website was very cool, I will definitely return.  Shipping was fast, and the presentation of the ordered item was, of course, beautiful.  You guys have it down when it comes to "customer service."    Thank you.

Gail

February 16, 2011

Hi Carol,

I love shopping for my Pandora Beads at Wilkins and Olander in Sturgeon
Bay. That is the only store I have gotten them and will continue to get
them.

Thanks for asking
Wendy

February 16, 2011

Hi Staff!  I just actually placed another order last night. My first shopping experience was so wonderful, I ordered again!  I just got my Pandora bracelet as a Christmas present, so I am new to the world of PandoraJ.  I heard that the prices were going up, so I decided to go ahead and purchase things I had my wish list.  I bought from two sites, yours and another one, and the experience was night and day.  You guys are fabulous!  With that order, you put in a Valentine Guide catalog and I feel in love with a bracelet in there, so I am staring to build a second one!!  So, I will be seeing you from time to time to build that oneJ!
 
Take care!! Tricia 
 

February 13, 2011

My purchase experience was great. Thanks for the extra efforts in contacting me.
Mary

February 12, 2011

I received my Pandora charms last week. I love the charms, the ease of shopping on your website and no delivery charge. My purchase was packaged very nicely and I would definitely order from your website again.

Thanks,

February 11. 2011

Hi Carol,
Just wanted to let you know that I received the Pandora spacer and it is perfect as always.  Your packaging and shipping is classy and top notch.  I thank you for that.
 
With the Pandora hike in price and my 2 bracelets almost full, it may be a while before I buy any other charms from you, but you are at the top of my list of retail vendors for Pandora and when my need (no, desire) arises, you can be sure I will contact you.
 
Again thank you and much success always.
-Lynn 
 
PS My bracelets are BEAUTIFUL

February 11, 2011

Good Morning!
 
Always a pleasure to do business with Wilkins & Olander!
 
I love my switch flops and am very pleased with my new pair.
Ordering with you was both easy and efficient.
 
Thank you and have a great day!

 

 
Diane

February 8, 2011
Web Design & Ecommerce Solutions By IPSSolutions.com