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In Stock Items Ship Within 24 Hours - Free Standard Ground Shipping on Regularly Priced Orders $75 and Up!

Customer Service and Retail Stores

We have so many wonderful items in our stores that we couldn't possibly post them all on this site. Our professional staff is waiting to help you find just what you are looking for. Call 800 - 926 - 3610 and we will be happy to e-mail you photos of many items in the store that you might like.

Wiilkins and Olander Sturgeon Bay Store in Door County, WIWilkins and Olander Fish Creek Store in Door County, WI

Exchanges and Returns

We want you to be satisfied with all of the purchases you make at Wilkins and Olander.

If you need to exchange an item, simply return the item to our Sturgeon Bay store with the enclosed return/exchange form and we will ship your exchange at no additional charge.

If you would like to return an item, kindly ship the item back to our Sturgeon Bay store with the enclosed return/exchange form.

  • Refund on merchandise up to 30 days from original date of purchase with proof of purchase. A store credit in the form of a Gift Card will be issued for returned merchandise that is more than 50% off.
  • *Jewelry refund 15 days from original date of purchase with proof of purchase.
  • Refund on sale merchandise up to 14 days from original date of purchase with proof of purchase.
  • In-store credit issued if beyond refund period.  All sales final after 90 days.
  • Include proof of purchase with all returns/exchanges.

       

 

Shipping charges are non-refundable. You may also exchange or return the item in either of our stores within 30 days.